Customer Support
Job Description:
As a CS representative, you will be responsible for customer support tasks, primarily focusing on email correspondence.
【Responsibilities】
- Handling customer inquiries
- Coordinating with various departments and logistics companies
▼Our Website
※You may also be assigned to related brands.
【Corporate Culture】
Our workplace values individual skills and experience, and is characterized by a bright and positive atmosphere.
While working with calm and collected colleagues in a focused manner, we actively exchange ideas and information within the team, cooperating to get the job done.
The environment is open, with direct access to management, allowing you to freely express your opinions.
【Educational Background】
- Basic PC skills
【Preferred Experience & Skills】(Not mandatory)
- Experience in administrative roles at call centers, etc.
- Experience in office work
- Experience with email correspondence
【Working Hours & Days】
9:00 - 18:00 (8 hours actual work, 1-hour break)
【Holidays & Time Off】
・5-day work week (Saturdays, Sundays, and holidays off); over 120 days off per year
・Golden Week, summer holidays, year-end and New Year holidays
・Annual paid leave (10 days granted after 6 months of employment)
・Maternity and childcare leave
【Access】
5-minute walk from Nakameguro Station
【Salary】
Monthly salary: ¥250,000 - ¥500,000
≪Bonus twice a year, annual salary review≫ (Subject to company performance and individual results)
※Salary will be determined based on experience and ability.
※No change in salary during the trial period
※In addition to the annual salary, there is a year-end performance-linked bonus system.
※Determined according to regulations, considering experience and skills.
【Benefits】
- Full reimbursement of transportation expenses
- Cancer insurance coverage (full premium paid by the company)
- Employee discount program
- Full social insurance
- Bonus twice a year, annual salary review (Subject to company performance and individual results)
- Provision of equipment such as a PC
- Company events (birthday parties, etc.)
- Casual dress code and hair color (Enjoy your personal style while working!)
【How to Apply】
Please send the required documents to the email address below.
【Required Documents】
・Resume with photo
・Curriculum Vitae/Job history (PDF format recommended)
・Position applied for
【Send to】
tanaka@bdp.jp